Hall of shame

""Complete Savings TM.... a preferred partner of London Gatwick Airport" See if you can spot the deceptive patterns."

In August 2024, the Washington, D.C. attorney general filed a lawsuit accusing StubHub of deceptive practices. The lawsuit highlights how StubHub uses hidden fees and manipulative design tactics to mislead consumers. These practices, which include countdown timers and fake scarcity tactics, are designed to pressure customers into making quick decisions.

X recently introduced a new setting that allows them to use the content you posts to train their AI, Grok. However, instead of informing users or asking for their explicit consent, X set this setting to "yes" for everyone without any notice. This is a textbook example of the dark pattern known as "preselection".

Reddit's persistent push for users to download its app, despite clear signs of disinterest, is an example of a classic dark pattern known as "nagging." Every day, users who go to Reddit's mobile site are greeted with a modal encouraging them to switch to the app, even if they've previously declined the offer.

Despite repeatedly declining access to notifications and contacts, TikTok persistently asks for these permissions. This persistence is an example of the "nagging" dark pattern, designed to tire users until they give up and allow access. Let’s break down the tactics TikTok uses to achieve this.

TradingView uses several dark patterns to influence your decision and make you feel guilty about cancelling your subscription.

The Roach Motel dark pattern has definitely been a hit over the last several seasons. More big companies continue to exploit this pattern for their subscription cancellation. Today, let's review the DoorDash DashPass cancellation process. These steps reveal several dark patterns designed to make you think twice about cancelling.

The Roach Motel dark pattern is a common tactic to make it harder for users to cancel their subscription. HelloFresh uses this strategy to lower their cancellation rates. However, those who fail to cancel now will likely try again when the charge appears next month.

When you're ready to complete your purchase at Green Man Gaming, you see various payment options and a cart summary. Everything looks straightforward until you spot a small checkbox at the bottom of the page. It says, "Please tick this box if you do not want to receive wishlist offers, vouchers, and other deals via email."

The vast world of online user experience is filled with numerous tactics used by companies to guide user behavior. However, not all of these tactics prioritize the user's best interests. Dark patterns, which are deceptive design choices that trick users into taking actions they might not have intended to, are becoming increasingly prevalent.

"Hey folks. Ive been featured in this news article about a in Urban Company (an Indian Startup). Do give it a read if this is interesting for you"

"TikTok violated the DSA - again. We found: 48 NEW murky accounts impersonating Clin Georgescu 49 political ads, violating TikTok's own policy They were easy to find. So why wasnt TikTok proactive?"

"The website uses a deceptive cancellation process. The customer must confirm twice in popup boxes that they want to cancel and not to retain or change their membership at a special offered rate. After declining twice the customer is presented with a box that confirms their cancellation but then provides a final option to switch to a “Pay-Per-Report” model with NO recurring payments. (This is the default model) The button to accept this default model is then placed exactly how the previous membership retention buttons were placed and where the cancellation buttons were previously placed is now a button to keep the membership. This is a deceptive practice where someone is conditioned to think that they are declining the membership but then are tricked into reinstating their membership immediately after actually cancelling it. Additionally the user is not provided with any means to close the popup box so they are forced to agree to a “Pay-Per-Report” model which has never been previously introduced or explained. The user feels like they have to make a choice and seeing as they are attempting cancel they are likely to be tricked into reinstating their membership."

"Il Makiage has a difficult subscription service to cancel and forces you to click through about 10 different menus to actually cancel a subscription that they force you to sign up for when getting a sample product. They also forbid you from removing your payment information from their website without replacing it with another card."

"They wasted my time by trying to make it impossible for me to cancel the service, first a long hold time to speak to a representative on the phone (the only way to cancel), then by giving me sales pitch and question after question trying to get me to keep services. I literally had to repeat over and over again “I want to cancel the service” and the representative tried very hard to ignore my request and kept asking me things like “well what services would you like”. It was awful."

In the intricate web of online user experiences, websites often use subtle tactics to guide user behavior. One such tactic that stands out in its manipulativeness is Confirmshaming. Today, we look at how this tactic plays out in real-world scenarios and its implications for online shoppers.

"I purchased an item from Cokodive and as many online shops do, they auto-subscribed my email address to their promotions marketing. When trying to unsubscribe, I noticed the link labeled “unsubscribe” at the bottom of their email message is purposely the same color as the email’s background. I could only find the “unsubscribe” link by highlighting various areas at the bottom of their marketing email."

"I don't use Word often, but when I do, it's because I have to. A few days ago I notice the Save function now defaults to OneDrive. I've no idea when that started, but it's NOT what I want and fixing that up every time I save is another unnecessary, but deliber..."

"Thrive market requires that you talk with a rep to cancel a subscription but you can sign up for a subscription very easily online. Also, if you use your active subscription after requesting that it be cancelled, your subscription will be restarted automatically and you will be charged again even when you believed that it was canceled."

"Smart TV system automatically updated to Web OS, but the update does NOT allow the user to actually make a choice about privacy settings. See arrow to User Agreement in Photo1 below. For the TV to function, the user MUST select Agree all, which automatically checks all 5 choices (which can’t be read under settings). If any other choice is selected (such as Back or Later), the user is automatically returned to the screen in photo1. The navigation buttons don’t work as they should. Only when one selects “Agree all” can one use the Apps as listed in Furrion3. Forced choice is no choice."

"No option existed online to cancel my subscription. When I called the number, I reached a desk who transferred me to different lines and then was unable/unwilling to stop my service because my their authentification procedure required a text and then a link which was not working. I spent hours and was ultimately unsuccessful."

"I was auto-enrolled into ClassPass’s $89/month membership; it took 8-10 steps just to cancel the next month’s membership"

"The “No thanks” button is small and doesn’t look like a button compared to the Upgrade button."

"I ordered a subscription to Quicken Classic Deluxe. Their website claims a 30 day Risk Free policy where you can get your money back. I decided that the product wasn’t for me and went to cancel the subscription. They make this EXTREMELY hard and confusing: 1. There is no obvious way to cancel the subscription in the account. There is a button to cancel the AutoRenewal, which weirdly then appears to cancel the Subscription, but maybe not? I have no idea what state my account is in after pressing that button. 2. Cancelling the subscription does not automatically trigger a refund. Customers are not told this. I had to do a search and finally stumbled upon the instructions on this page https://www.quicken.com/support/Terms-and-Conditions-For-Exchanging-Canceling-or-Refunding-Quicken-Products#section-1 2a. The link under their “Subscription Cancellation” header goes to a web page that asks customers to call customer service to “get help deciding whether Quicken is right for you”. 3. To get the refund, customers have to fill out a form. The form asks for a lot of information. Among that inforrmation is a copy of the invoice and an order number. Quicken doesn’t send out traditional invoices with the purchase price and an order number. They only send a purchase confirmation. If you don’t have the order number you can’t submit the form. 4. I asked their help chatbot where to find my order number. It claimed that it is in the invoice they sent (it is not). It said if the number isn’t in the invoice I would have to call their customer support. It is night here and their customer support is closed. I fully expect that when I call them tomorrow they will attempt to pressure me into keeping the subscription. Harm: Potentially I am out 60 dollars in subscription fees; also two hours of my time wasted chasing down how to cancel the subscription and get my money back. Potentially more hours wasted tomorrow trying to deal with customer support."

"I sometimes get pop-up windows on my HP laptop that ask to trigger some updates to HP’s Windows overlay. This time, clicking Next several times through the updates brought me to a final screen where the “Next” button was replaced by “Try Bing search engine” using the same style. This has potential to trick users into agreeing to Bing Terms and Privacy Policy and switch browser search engines to Bing without clear agreement."

"I chose the “Credit Report” option to get my credit report, and was forced to pay for a credit monitoring service I did not ask for. It is not clear at all that in order to get free access to my credit record, I had to click on “Consumer Disclosure” rather than “Credit Report”. The Consumer Disclosure option also makes it sound as though the report would be less complete, as it is not even referred to as a “credit report”, but rather “consumer disclosure”. The Credit Report option is automatically bundled with a $24.95/month credit monitoring service. There is small text on the main page indicating that the service would be bundled, but nothing in the description page of the “Credit Report” option says such. When making the account, it does say that I “have chosen” the service in the sidebar, but there really was no choice to begin with, and it looks like an offer, more than anything. It does asks for a credit card number, but it appears as though it is part of the identity verification process."

"Denied the opportunity to reject cookies. Provided a recipe for disabling cookies in my browser, while still denying me the opportunity within the answer box that takes up half of my screen in the cookie policy, while also saying that I might not get full use of access of the web page. “ Please note, however, that without HTTP cookies and HTML5 and Flash local storage, you may not be able to take full advantage of all our Site features and parts of the Site will not function properly.”"

Came across this “confirmshaming” dark pattern in the Indigo app when I was booking a flight. That’s when it “present users with opt-out labels that are worded in a derogatory or belittling manner, making users feel bad about choosing not to engage with the offered service”

TIL: Crazy dark pattern for Google Workspace - it WILL not let me select the cheaper pricing plan when I'm signing up. After some research, I found out you have to signup for the expensive free trial and then search for the option to downgrade to the cheaper pricing plan.

Meta’s new “consent” wall is scam that undermines the European Court of Justice’s ruling of July. This deceptive design pushes the user to “consent” to unrestricted use of their data. That includes intimate data that Meta obtains by tracking the user on other websites and apps.

"Received an email from Congressman Bill Pascrell with a picture that invited you to click on it to vote either yes or no. But when you click on the image it doesn’t register a vote; instead it subscribes you to their email list ."

@harrybr #darkpatterns I got charged £83.88 after a 7 day trial after clicking this. Wasn't expecting to be charged up front, but missed the PREPAID FOR ONE YEAR caveat

Microsoft has started showing a fullscreen pop-up for Call of Duty: Modern Warfare III when you boot up an Xbox today

Eric July lists the prices to his "Mack Club", but makes the "monthly" recurring label the same color as the background of the site, tricking users into entering a monthly subscription without realizing it.

Orders without tips included ahead of time look less lucrative to drivers, meaning you might be waiting longer.

@darkpatterns Classic dark pattern from @movehub

"pdfFiller, an app on Android by airSlate, allows you to sign and fill out PDF files. However, it is not until finishing the first document that the user is prompted they must create an account. Yet further, after creating the account, it is shown that to send out or even save the completed document that the user must pay a subscription fee. The lowest tier offered even denies the option to fill out forms and thus requires the middle or highest payment tier. A free trial is offered, but still asks for CC info to start. I was just looking for an app to simply fill out a PDF form, then save it or email it. It is not a task complicated enough to warrant a subscription fee, so to see a payment screen at the end of filling in my document was a vast waste of time."

"Clipper Card website does not provide a way to cancel auto-reload. Website has these instructions: “Log in to your Clipper account. Find your card and select Manage Auto-Reload from the More Options menu. Your Auto-Reload is now cancelled.” But after clicking on the More Options menu, I don’t see the “Manage Auto-Reload” option. Also cannot find anywhere to cancel on the page."

"When trying to unsubscribe to this service via the website, the link shows a 404 page not found. There are no other ways to unsubscribe. When using the website contact form, I have received no confirmation of correspondence, and have never received any response."

"When checking out on the Amazon Android app, I got the attached screen prompting me to subscribe to prime. Nowhere in the screen does it say it costs $14.99/mo; you have to click “see all” to find that out."

Mystery over @IndiGo 's clever seat-purchase ploy unraveled. While the seat selection is not compulsory, following are the ways the airline has tried to benefit from confusing travellers through deliberate omission. I explain below

Deceptive UX practices at @Porkbun during the approval process for an outgoing domain transfer.

Dark pattern of the day. Samsung sent me a notification to accept the new terms and conditions. The form was designed in a way to trick you to accept all the terms, including optional marketing ones... took me ages to find out how I can change my answers...

"At a CVS pharmacy (in-person), their check-out attempts to force you to consent to receiving marking information (along with prescription info) via your mobile phone number. The check-out pad only offers two options: “Yes,” or “Print Info.” If you press “Print Info,” you are provided with a piece of paper telling me about how CVS values your privacy. Then a supervisor has to come over and allow the transaction to proceed, because the default set such that the register assumes the customer will press yes and a cashier cannot override."

"I found Uber One no longer useful to me so I decided I wanted to cancel the subscription. Reading their help topic on cancelling, I was bemused by the line: “You can cancel your membership upto 48 hours before your next scheduled payment”. I was expecting I could simply cancel and then use up the remaining period of time, similar to any other cancellation experience. I followed the directions to hopefully find the “End membership” button anyway. It wasn’t there. I am essentially forced to set a schedule a date in my diary 48 hours before the next payment is taken from me. But I need to know when this occurs, so I used my bank statements to find out, it’s a month from now."

"I was trying to purchase tickets for a ballet that is selling out. It came up in my search first and looked like the venue. I received several pop-up messages telling me to hurry, that I’d lose the tickets if I didn’t purchase within 10 minutes. Furthermore, there are different numbers of people that have “bought tickets within the last hour” every time the page is refreshed."

"When checking out of Amazon without a Prime subscription, the “offer” displays with what appears to be a “select one” control with an offer already selected, and an option to click the right-pointing arrow to select a different option. Based on what I would expect intuitively, it looks as if I already accidentally accepted an offer for Prime and need to click the right-pointing arrow to undo or set it to a different setting. When clicked, the offer is activated and there is no clear option to remove it from the cart. I backed out of the page at that point and was able to avoid subscribing; however, I believe my mother was taken in by this same pattern as she paid for three months of Amazon Prime before noticing it on her credit card statements and cancelling it, as she didn’t want to subscribe and was unaware that she had subscribed."

"Able to subscribe to Discord Nitro on mobile, unable to unsubscribe from Discord Nitro from mobile. You are forced to go to a PC, download discord, and then search for the obfuscated cancel button. Then you are forced to go through another 3 page process before it allows you to unsubscribe."

"Unable to stop Verizon account unless I called them, and the process took a long time."

Twitter is now slowing down traffic on links to the crowdfunding site Patreon, WhatsApp, and at times, Meta’s Messenger app, a Markup analysis confirms.

"The Economist requires you to call a call center or use a live chat to cancel your subscription. This is a use of friction and social pressure to inconvenience those attempting to cancel."

"Multiple calls to Spectrum to cancel Internet which were transferred through endless “other lines”, transfer wait times taking up to 40 minutes, which calls resulted in total obliteration of any clarity that services had been canceled. They even hung up, simply forcing the whole web again, and it was all different from the last. Bills continued without service rendered, for months. Calls to address the bills, each and every one, resulted in the same consuming and blindingly unproductive loops and hurdles. This has been endured every month. I find out that it’s actually not over only when yet another bill shows up. This is currently still unresolved, I am forced into another exhausting slew of calls to address the bill."

"I got a NextDoor account to find events in my area. I started getting spammed with emails, so I clicked “Unsubscribe”. However, I noticed that the URL it took me to said “You will no longer get notifications about Event reminders” which was very specific. So, I went to my account and clicked on my notifications settings. The way they have the notifications settings designed is tedious. I couldn’t simply uncheck one button to stop getting emails, instead I had to uncheck every category (there were fourteen of them) and then within each category, there were further subcategories within those. I included a picture (image #2) of the first category. But on the list on the left, each item (Post, Comments and Replies, Mentions) has subcategories with in it that you have to click through."

"Headspace has intentionally designed their user interface to prohibit users from canceling their subscription renewals via the app itself. Users must navigate a convoluted path through third-party platforms or customer service to cancel their subscriptions, a clear example of a “dark pattern” aimed at reducing churn rate by making the cancellation process as difficult as possible. Headspace also does not allow users with “active” subscriptions to request account deletion. This tactic not only retains the user’s financial commitment but also keeps their personal data within the Headspace ecosystem."

"I subscribed once, a few years ago, to The Baltimore Sun. When I went to cancel I realized I couldn’t so it online and had to call. It was almost impossible to get them to agree to cancel my subscription. I vowed never again. However, I saw an ad for 1 year recently for $4. The fine print specifically stated I could cancel online OR by calling and I thought they finally got their act together. Unfortunately, this is not the case. The URL they cite to cancel just redirects you to having to call. This is deceptive and needs to stop. Now I have to call and go through it all again. Very disappointed. I’ve clicked through every page and you must call. The website says two things that conflict and mislead: “You can cancel your subscription anytime online at BaltimoreSun.com/customerservice or by calling 443-692-9011.”, then turns around and says you have to call later in the paragraph. They know exactly what they are doing."

"The default option is to click for a paperless choice as opposed to giving users equal options and it is given in a quick pop-up: 1. the easiest response and most visible button is the one that selects paperless; 2. To opt out of the paperless choice that is presented both careful reading and two steps are required. 3. The choice is not clear and requires assessment. If one is in a hurry to get to one’s account, it would be quite easy to click OK without reading further."

"Trying to unsubscribe from the RAMA WORKS emailing list and the “No” button is colored green – prompting me to instinctively click “No” as the green color provides an affirmative action. I had to go back and click the white “Yes” instead."

"After you press “cancel subscription,” you are first taken to a page saying how many days you now have left on your subscription. This made me think I successfully canceled my subscription, but eventually found out that there is a button on the bottom of the screen requiring you to go through a series of additional feedback and sales pages, including offering “lighter” subscription options before you can actually cancel. Also, on each of these additional pages, the “continue cancellation” button is all the way on the bottom of the page, effectively hidden (especially if you are on a phone – see screenshots). I ended up paying for my subscription a few months longer than I wanted to because I kept thinking I cancelled when in fact I didn’t complete the entire process Scribd requires. They also do not let you cancel through the app, again adding additional unnecessary and confusing steps to the cancellation process."

Talk about a unwelcome UX dark pattern @samcartapp pulls when you try to unsubscribe & deactivate. Forces you to watch a video to cancel (and not to mention an addition confirmation step after that). Got to reduce churn, but I hate it from a user satisfaction standpoint.

Stripe is a great product but also employs a massive dark pattern. It's almost impossible to know how much you pay monthly to use Stripe. There are bunch of reports you can try to download to analyze fees, but as you turn on their additional services (Revenue Recognition, Sigma, etc) it's basically impossible to see a breakdown of what you're paying. If people easily saw what they paid Stripe monthly (spoiler alert, it's a lot), I bet Stripe would have more competitors.

The ol' one-two mixed opt-in opt-out dark pattern from the fork . com

Yesterday, GameStop was sued in a class action alleging that it sneaks shipping & handling charges into customers' carts at checkout. Consumers say they selected "FREE Shipping" but were charged for it anyway. They seek at least $5M in damages.

Be extremely cautious/avoid investing in Navi Mutual Funds @navifinance @_sachinbansal They have suddenly made it mandatory to share your contacts and location with them to access your funds at all. Can't even withdraw. Complete breach of trust and privacy. Figuring out where to complain but I'm taking my investments away from them for sure. And they say they need it "for best offers" 🙄

How to lose my trust: - mess with the order of plans and break the left -> right' convention and try to get me for the most expensive option - imply I can start for free while the only option is to purchase a plan.

Twitter / X is serving users with a new ad format that can't be blocked or reported the ads aren't even actual X posts & aren't connected to any X accounts. they do not disclose that they are ads it appears the ads are connected to clickbait ad networks

"Has to pay hidden fees to obtain tickets. These fees are not listed on the original ticket price and language encourages the user to buy insurance on the ticket."

"Pop-up with a giant email subscribe button and a fainter “Later” button. No options that gives a direct no."

"It’s easy to sign up, but if you want to cancel you can’t do that online. You have to call them, navigate through a lengthy phone tree, talk to a CSR, wait to get transferred to a retention agent, answer a bunch of questions and listen to the agent babble on about trying to get you to not cancel before they will honor your cancellation."

"Default opt-in to allow the following: “Your voice recordings help us fine-tune and improve our speech recognition software…allowing Roku to improve its software by storing and using your voice.” This setting should be default opt-out."

"Went to place an order for supplements through their website and was signed up for a recurring subscription with a 3-month minimum without being made aware that I was signing up (or that subscriptions were even an option). Summary of the issue: – Subscription options are displayed on the order summary page, at the very bottom, and you must scroll through several full pages of content to see them – The 3 month commitment version of the subscription is automatically pre-selected – You can press “check out” at the top of the screen without ever scrolling to see the subscription options, and it’s not clear that you should or need to scroll – If you try to cancel, you will be told you have to pay x amount because you “signed up for” the three month subscription – When you review your order summary on the check out page, no subscription is mentioned at all"

Here is the full draft decision and commitments. Strongly recommend reading and sharing. I’ve long said U.S. enforcers should mirror this check on market power. It’s 30 pages clearly explaining G’s surveillance and dark patterns and how to fix them

"Despite using neutral language that specifically did not mention integrating deceptive design patterns, every single AI-generated web page contained at least one such pattern, with an average of five per page."

A leading campaigner against Meta’s data practices said he would fight the proposals “up and down the courts” if the subscription fees were implemented

This is such a dark pattern by Amazon. They make it look like getting a refund to your original form of payment is not an option. Even though it is an option below but is not treated the same as other options.

so sick and tired of these dark patterns in consent management platform tools. 'Reject All' does not reject all. You have to click on legitimate interests and 'object all'. That this is on the website of a consumer advice centre is just 🙇‍♀️🙇‍♀️🙇‍♀️🙇‍♀️

TDG offered consumers products at inflated regular prices and then marketed the products at big discounts giving misleading impression that consumers were savings on those products. The Bureau found that TDG advertised urgent, limited time offers to consumers, including using tactics like countdown timers.

It's a dark pattern to force your users, actually, your customers to agree with receiving promotional emails when they buy from you. There's no way to disagree with it except by not buying plane tickets from @AirCanada . I wonder if it's legal in Canada...

Guess what the billing period is for this Adobe license, as displayed on this "review your order" screen that appears before you commit? If you guessed "annual", you'd be correct, for some dumb reason. Adobe have really weaponised dark patterns in a truly user-hostile manner.

@BundleHunt Eh, that's a bit of a sneaky dark pattern 🤔

Convenience Fee for a membership @peyushbansal @Lenskart_com I would probably buy your membership at 49. Why do you have to switch and bait? I don’t care how sophisticated your app is, after this, you’ll be one of those companies that does scammy shit, for me at least.

Does your ecom site use fake slashed prices, perpetual discounts, and/or countdown timers that reset? Select Blinds did. Now, they're paying $10M to settle a class action lawsuit filed in California.

Wow @kayak going hard on the Dark Patterns when I try to disable some push notifications and a magical ghost just pops them back on 👻

IMO push notifications should not have the same copy as system functions. I also had not ordered anything. I saw this and thought someone was trying to call me and then realised it’s just a random notification.

Dark patterns are another issue. By default, ChatGPT users allow OpenAI to use their data for model training, exposing them to memorization risks. The opt-out interfaces unnecessarily link privacy with reduced functionality, and the more flexible control is hard to find and use.

Holy moly. This is actual fraud and I found that @Swiggy is doing this even for me! Here's my last order and it adds up to 255.60. But they charge 259? This stinks. It can't be some random error, it seems to be on purpose to add rs. 3 extra. What's going on?

@darkpatterns this double-negative is a classic by now, thx @fotor_com

Mastercard knows where you shop, on what day, and how much you spend - and it sells that data widely to third parties like data brokers and advertisers. Our new investigation out today

"The network technology giant Cisco offers to turn Wi-Fi access points installed in offices and other buildings into a system that tracks the location of employees, customers, smartphones, laptops and other devices for a wide range of purposes I took a deep div..."

Big time dark pattern by @MeetApollo when trying to cancel on their monthly self-serve plan. Cancel Plan button triggers a bot chat in order to cancel and then they don't respond 😑 @darkpatterns

It doesn't get more "sludge" than LearnDesk. Trying to cancel my account for the past 3 years. Now I finally get these instructions with a screen shot. Well, the "delete account" button does not exist on my profile.

Twitter not marking ads as ads any more. I was wondering why this craptastic tweet was showing up in my TL. (It was an ad, just not marked as such)

Tech giant ‘continued to collect and store a user’s location data’ even if users turned off their location history, according to suit

Every year, Adobe sends me an email notifying me that they will increase the price of Creative Cloud from €29,99 to €52,06 per month (+44%!). And every year, I take the same steps to keep my old price: I pretend that I want to cancel my plan, stating it's "too expensive," and in the end, they offer a "special deal" for €29,99 for another full year.

What happens when a genius PM & UX designer work together at Notion? 👇 Backstory, I got $910 credits from Stripe Atlas to try out Notion. Cool, who doesn't like free credits! Finally, I used up all the credits and got charged $90. So I decided the party was over, let's downgrade the plan to free. But for some odd reason, the account is set to yearly, instead of monthly without my consent (Notion manually approves and applies the credit), and once I used up my credits. BOOOOM! My next invoice is set for Feb 2024 for a whopping $2,150.

The MarkUp has built a tool to see how much Twitter is throttling links to various sites. Conclusion - it’s doing it to all it’s competitors.

@Programiz disabled the input and button on the unsubscribe page to prevent users from unsubscribing!? check it out at this link: https://programiz.pro/unsubscribe @darkpatterns

Forced arbitration clauses are a fancy way for companies to force customers to waive their right to go to court when they’re cheated. And @JPMorgan @Chase just snuck them back into the fine print of their credit cards.

So @JPMorgan @Chase is forcing me into forced arbitration to sign into my account online. Anybody else seeing that?

I can't believe this dark pattern is still being used by @amazon . If you're quickly clicking it looks like this button provides two options - continuing with Amazon Prime or continuing with normal delivery. If you do click this button by accident, you'll be automatically subscribed to Amazon Prime. There is no easy way to undo the subscription. So gross.

Pausing your @onepeloton membership is really made to be a painful experience. Making you re-setup the bike to use basic functionality like you just formatted it. Plus the dark patterns just to change your membership.